Learn how to create your own crisis playbook for the Coronavirus and beyond.
You'll discover inside media and communication secrets from Award-Winning Reporter + Trusted Media Advisor, Susan Young
In this 75-minute video program, you will get:
- The 5 Rs of Crisis Communication Planning
- How to Respond to a Crisis — Even if You're Already in the Middle of It
- How to Quickly Assemble Your Team in a Crisis
- Words and Phrases to Use—and Avoid—with Reporters
- How to Balance Social Media and Breaking News
- 3 Key Phrases for Sound Bites + Staying on Message
- 3 Ways to Bolster Internal Communication in a Pinch
- How to Communicate with Confidence + Clarity
- Plus templates your team can use for the COVID-19 pandemic and beyond
- BONUS! Download the 10-Point Proactive Crisis Media Guide --included!