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Leaders at Work: Managing Crisis Communications through Current Events [Webinar Recording]

Learn how to create your own crisis playbook for the Coronavirus and beyond.

You'll discover inside media and communication secrets from Award-Winning Reporter + Trusted Media Advisor, Susan Young 

In this 75-minute video program, you will get: 

  • The 5 Rs of Crisis Communication Planning  
  • How to Respond to a Crisis —  Even if You're Already in the Middle of It
  • How to Quickly Assemble Your Team in a Crisis
  • Words and Phrases to Use—and Avoid—with Reporters
  • How to Balance Social Media and Breaking News
  • 3 Key Phrases for Sound Bites + Staying on Message  
  • 3 Ways to Bolster Internal Communication in a Pinch
  • How to Communicate with Confidence + Clarity
  • Plus templates your team can use for the COVID-19 pandemic and beyond 
  • BONUS! Download the 10-Point Proactive Crisis Media Guide --included! 

What People Are Saying:

This was the most useful webinar I’ve heard in a long time. It's packed with practical, usable information, checklists and processes to prepare for and execute effectively after a critical event. Susan's experience and confidence in this area is crystal clear. If you need extra assistance, listen to her, hire her, and get her on your side.

Jill Hronek

Excellent content, tips and advice for members to implement when dealing with crisis media.

Michael Keaton