You've Got to Avoid This Word When Introducing Yourself

Hubs and I spent the end of the summer at the Jersey shore.

It's fun for us to stay at the beach instead of in San Antonio, where the August heat is incredibly unforgiving.

So, we stroll into a cute local breakfast café in Point Pleasant, New Jersey.

It's our 3rd visit to the restaurant in a week.

[RELATED: FREE GUIDE: HOW TO SPEAK IN SOUND BITES SO PEOPLE WANT TO BUY FROM YOU. CLICK HERE TO ACCESS IT NOW]

We’re practically "regulars." The workers recognize us.

We like them…and the fact that there are no breakfast tacos. Nope.

In Jersey, we get pork roll, egg and cheese sandwiches, and bagels with a schmear.

As we're paying the check, the woman we've seen every day behind the counter strikes up a friendly conversation.

I tell her we love the place.

I curiously ask if she's the owner.

Her response floors us.

"Oh, no, I'm just the manager," she says with downcast eyes and a slight chuckle.

Hubs and I quickly glare at one another.

At the same time, we say:...

Continue Reading...

How I Made $18,000 on Clubhouse — and You Can, Too

Smitten.
 
It’s a word I use when I talk about my husband.
 
And Clubhouse.
 
I joined Clubhouse in January. I quickly fell in love with it. It’s audio-only so it’s perfectly in line with my style.
 
Maybe it’s because it’s easy—no on-camera video or long written posts.
 
Anyway, when I speak on Clubhouse, my delivery, style, and vibe attract people.
 
Many listen. Some hire me.
 
That’s right. I’ve generated 💰 $18,000 💰in revenue from Clubhouse, and you can, too.
 
Simply by knowing how to talk about yourself in a concise, helpful, and personable way so people want to connect with you.
 
Here’s the secret:
 
You don’t have to share all the details of your life and career. You just have to share the right ones at the right moment.
 
After finding my way around Clubhouse in those first few weeks, I quickly learned how to share my knowledge, wisdom,...
Continue Reading...

7 Heartfelt Lessons from Brooklyn on International Women's Day 2021

I don’t need International Women’s Day (#IWD2021) to recall one of the women who has had a profound impact on my life.

She passed away in 1994, yet to this day, I talk about and think about her. Every. Single. Day. 

{RELATED: HOW TO SCORE INTERVIEWS WITH PODCASTERS + REPORTERS. 1-HOUR VIDEO TRAINING. CLICK HERE TO ACCESS IT FOR JUST $99!}

Her name was Nettie Freeman. My sisters and I called her "Mama." She was our maternal grandmother. 

Mama was born in 1899 in Brooklyn, New York. She was married for 63 years (to the same man), had three children and nine grandchildren. She lived to see 12 of her 21 great-grandchildren. She died at the age of 95.

How would Mama, who had a high school diploma and never worked outside the home, be an inspiration for International Women’s Day?

  • Mama had never been on an airplane.
  • She never lived anywhere except New York, and a short time in New Jersey.
  • So what could Mama have taught me about business and my career in the 31...
Continue Reading...

How the Ruthless Streets Created a Poet

On Monday night, a young man who calls himself an “unsigned artist” on Clubhouse was in a room (similar to a chat) with me and 250 others.

The topic was speaking with confidence

The man raised his hand, asking for feedback on a poem about the ruthless streets and people he’s known all his life.  

Clubhouse is an audio-only app, so everyone in the room could only hear this man’s voice.

A deep baritone enveloped with the thickness of the streets. 

His avatar was a logo; we had no idea what he looked like.  

We went merely by the sound of his voice, his mumbled words, his quick cadence.

It was nearly impossible to understand his words.

He raced awkwardly through his poem and asked for feedback.

He apologized for sounding “so ghetto."

One of the moderators on stage with me asked him respectfully to slow down, enunciate and recite the poem again.

He did.  

The feedback came in heaps of praise and love for this young man who...

Continue Reading...

Still Unsure About Your Messaging?

I keep hearing people talking about their coaches—business, marketing, Mastermind groups, sales…on and on. “I’m working on my online presence and SEO…” and “I’ve got accountability partners in my sales coaching…” and “I’m in a high-level group with ---"  

If you’ve been working with coaches either privately or in groups, I wanna let you in on a little secret.  

{CRAFT AN INTRODUCTION THAT CAPTIVATES AND IMPACTS--ONLINE AND IN-PERSON. GET THE 3-VIDEO MINICLASS HERE; JUST $49!} 

Actually, it's not a little secret- it's a HUGE secret that will make ALL the difference when it comes to your ability to get amazing, like-minded ideal clients excited to invest with you.

The secret is: You don’t need more Instagram posts or lead gen to grow your business and live your dream life. YOU are the message and you're likely repelling prospects and it has nothing to do with your posts OR the quality...

Continue Reading...

How to Get EXACTLY What You Want

I was driving in a new area a few days ago and got lost...despite the GPS.

So I approached another human being who was walking his dog and he gave me on-point directions. "Go 2 miles; you'll pass the library and a gas station. At the light, turn left onto Broadway. There's a Walgreens on the corner. Take Broadway about half-a-mile and you'll see signs for the highway on the right. Bear right and then stay left towards Highway 10."

The various places and signs he told me to look for were super helpful in me finding my way. Being specific in our communication is critical, especially when we "talk to ourselves"...you know the internal soundtrack that's constantly looping in our heads. Our brains are wired to be specific. When we write down clear goals, our brains become laser-focused and move us towards what we want.

{COMMUNICATE WITH CONFIDENCE AND CLARITY. JOIN SUSAN'S FACEBOOK GROUP, COMMUNICATION NATION}

A key take-away from students in one of my recent online coaching programs was...

Continue Reading...

What it Means to Get in Front

People often ask me about the "official" name of my publicity training company, Get in Front Communications.

Get in Front is a constant reminder to me to be proactive. It goes back to one of my "signature stories" when I speak and train people. It's about my husband Andrew, our son Danny, and the game of ice hockey.

{COMMUNICATE WITH CLARITY + CONFIDENCE: FREE GUIDE TO SPEAKING IN SOUND BITES - CLICK HERE TO DOWNLOAD}

When Danny was seven-years-old and learning to play hockey, Andrew, who has been on skates since he was four, told him, "Get in front of the net, the puck, and  the other players."

Danny didn't understand, and with a puzzled look and a shrug of his shoulders, he quizzically asked, "Why? Why should I get in front?"

Andrew's response was simple and it applies to each of us.

"Because that's where all the action is. Nothing exciting happens to the guys who hang out in the back....

Continue Reading...

10 Storytelling Takeaways from Donald Miller and StoryBrand

 

Chances are, you’re getting your business story—and marketing copy—all wrong. Don’t worry; you’ve got plenty of company, myself included.

Listening to a presentation by Donald Miller, author of the best-selling book “StoryBrand,” I was laughing—and cringing. The focus of Miller’s talk was clarity around how we present our offerings (products and services) to prospects.

[RELATED: ACCESS INFLUENCERS TO BUILD YOUR CREDIBILITY + CONTENT.  LEARN HOW TO GET YOUR PRESS PASS! JUST $11. ONLINE VIDEO TRAINING]

Here are 10 gems from Miller’s keynote at the EntreLeadership Summit. The final one is a video clip (above) from my follow-up interview with Miller.

  1. On knowing your place: “Your brand is not the hero. Your customer is the hero.”
  1. On helping your customers survive: “Everything humans think about is about survival. Associate your products and services with your customer’s survival, or...
Continue Reading...

10 Takeaways from PRSA’s Annual Conference

Austin, Texas was the backdrop for the Public Relations Society of Americas’ International Conference #PRSAICON2018.

What’s on the mind of PR pros these days?

The theme: Convergence and Communication covered a range of topics including conflicts, creativity and client relationships. Crunching numbers (data and measurement) was a hot topic as well.

[RELATED: “HOW TO GET YOUR PRESS PASS.” SHARE VALUABLE CONTENT AND BOOST YOUR VISIBILITY. CLICK FOR DETAILS]  

The three-day event was packed with dozens of workshops, networking and impressive keynotes. Though I was one of the presenters, my greatest joy was sitting in the audience listening and learning from such knowledgeable and interesting peers.

We’re at a time in history when the media has become the scapegoat for what some claim is “fake news.” Others are attempting to clarify the obscured lines between trained journalists and the media. The conversations remain more...

Continue Reading...
Close

Subscribe To Our Newsletter

Get the latest communication news and special offers delivered every Wednesday to your inbox.